Why Steam & Oak
Clear specs
Accurate product information and practical buying guidance.
Delivery clarity
Access, base and electrics explained before you buy.
UK support
Straightforward help from a UK-based team.
Built for UK use
Models selected with UK weather and real ownership in mind.
Delivery & Installation — what to expect
High-ticket items only feel risky when the process is unclear. We publish practical guidance on access, base prep and electrics so delivery day runs smoothly.
Quick answers
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Do I need a concrete base?
Yes, a level concrete base is essential for safe installation and warranty coverage. We can recommend local installers. -
13A vs 32A — which is right?
13A plugs into a standard socket. 32A requires a dedicated circuit but heats faster. We'll help you choose. -
How does delivery work?
Free kerbside delivery across the UK. We'll call 24 hours ahead and you'll need 2 people to move it into place. -
Can you advise on access?
Absolutely. Send us photos or measurements and we'll confirm if your barrel will fit through gates, doors, or side passages. -
Do you offer UK support after purchase?
Yes. Full UK-based support, spare parts, and warranty service. You're never dealing with overseas suppliers.
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Not sure what fits your space?
Send us your garden measurements, access route and power setup — we'll shortlist the best options.







